Privacy Policy

1. Information We Collect

Depending on how you interact with our website or practice, we may collect the following types of information:

• Contact information, such as your name, telephone number, and email address
• Appointment and scheduling information submitted through our website forms
• Insurance information, including documents or images you voluntarily upload through insurance-related forms
• Other information you voluntarily submit through website forms or communications
• Basic website and device information ordinarily collected through standard website technologies, such as browser type, device type, pages visited, and general location (city/region)

2. How We Use Information

Information we collect may be used to:

• Schedule and administer appointments
• Communicate with patients and prospective patients
• Respond to questions and requests submitted through our website
• Provide customer service
• Verify insurance eligibility and process insurance-related requests
• Support billing and payment-related administration where applicable
• Operate and improve our website and practice
• Send optional marketing or promotional communications when you have provided appropriate consent

3. How Information May Be Shared

We do not sell your information. We may disclose information when reasonably necessary to operate our practice or provide the services you have requested, including to:

• Service providers and technology vendors who assist us in operating our website and practice
• Payment processors
• Insurance companies or benefit administrators
• Professional advisers, or other parties when required or permitted by applicable law

4. Mobile/SMS Privacy

No mobile opt-in information or text message consent will be shared with third parties or affiliates.

SMS opt-in information is used only as appropriate to provide the messaging you have consented to receive.

5. SMS Terms & Conditions

If you consent to receive SMS messages from Habibi Smiles Family Dentistry, you may receive conversational, informational, appointment-related, and, where separately authorized, promotional text messages from us.

• Reply STOP to opt out at any time.
• Reply HELP for support.
• Message and data rates may apply.
• Message frequency may vary.

Additional disclosures:

• Consent to receive SMS messages is voluntary.
• SMS consent is not a condition of purchasing dental services.
• Informational or appointment-related texting will only be used with your appropriate consent.
• Promotional or marketing SMS requires your express written consent.
• You may withdraw SMS consent at any time by replying STOP.
• Opting out of promotional SMS does not prevent us from communicating with you through other appropriate methods when necessary.

Providing a telephone number through our website forms does not by itself constitute consent to receive promotional SMS messages.

6. HIPAA & Patient Privacy

This Privacy Policy addresses privacy practices related to our website and communications. It does not replace Habibi Smiles Family Dentistry's Notice of Privacy Practices, which governs the use and disclosure of your protected health information (PHI) as required under applicable law.

To review our Notice of Privacy Practices, please visit: /notice-of-privacy-practices

7. Contact Us

If you have questions about this Privacy Policy, please contact us: